DAVID TROY
 Turning your Home into a Stress Free Zone

  PHOTO GALLERY

 USEFUL CONTACTS FOR HELP AND ADVICE

 NHS DIRECT 0845 4647

 North of Tyne PALS for patient advice and support 0800 032 02 02

 Occupational Therapist Assessments  0191 270 3130  - take the first  
 step in applying for disability grants 

 CANCER RESEARCH INFORMATION NURSE 0800 226 237

 ALZHEIMER'S SOCIETY Dementia Helpline 0845 300 0336
 www.alzheimers.org.uk and info@alzheimers.org.uk

 NORTH TYNESIDE DIABETES PATIENT PANEL
 N.T. General Hospital, Rake Lane, North Shields 293 4169

 STROKE INFORMATION SERVICE
 North Tyneside  296 4167 
 Newcastle 219 4710  

 MENTAL HEALTH HELPLINE 0845 601 2458
 email: helpline@mhmh.co.uk
 www.mentalhealthmatters.com

 AGE CONCERN North Tyneside 280 8484
 email: enquiries@agenconcernnorthtyne.org
 www.ageconcernnorthtyne.org

 NORTH TYNESIDE DAY HOSPICE
 For patients with life threatening illness
 Free transport and escort
 Free refreshments and lunch
 Free activities including crafts, bingo, trips out
 Free Assessment by qualified nurse
 
 Enquiries to : Sir G B Hunter Memorial Hospital
 The Green, Wallsend tel 220 2212

DO YOU KNOW OTHER AGENCIES WHO
PROVIDE FREE SERVICES TO THE
ELDERLY AND DISABLED?

If so we would like to include them in our list
PLEASE CLICK ON

BLOG
and leave details under Customer Comments

CLICK HEREFOR A-Z SERVICES

 HAS YOUR CARER REACHED AGE 65 AND LOST THEIR ICA?

 If so, you may be entitled to claim extra benefit for yourself. When a 
 person in receipt of Attendance Allowance or DLA loses their Carer
 to retirement, they can claim extra benefit in order to pay their own
 carer(s) directly. If the retired Carer is a spouse or other family member 
 who lives with you, they are disregarded as Carers from age 65. In
 addition to extra income support for direct care payments your joint
 income will be reduced after the loss of ICA payments. So even if you
 have been refused benefits in the past you must make a fresh claim for
 income support, housing and council tax benefit. Claim at least 2 weeks
 before your Carer's 65th birthday to make sure you don't lose out.  

 COMPLAINTS

 To complain about a Care Home or Nursing Home contact the
 
 Commission for Social Care Inspection
 St Nicholas Buildings
 St Nicholas Street
 Newcastle upon Tyne
 NE1 1NB

 Tel 0845 015 0120

 To complain about a Social Worker there are 3 stages:

 1- complain to his/her superior officer at the Council - keep a copy
 
 2- if you are not satisfied complain to the Council's Statutory Complaints     
     Officer. If the complaint involves a vulnerable person, the Council must
     appoint an Independent person to investigate your complaint. A report
     will be presented to the Council who should then take action to satisfy your
     complaint.
 
 3- if you are still not happy you can proceed to Stage 3 - to an Appeal's Panel
     made up of elected Councillors. You will be invited to attend a hearing at
     which you and the social workers will be able to present your case. You can
     take a friend or advocate but you will not be able to claim any expenses for
     this.  Most cases can be resolved at this stage but if you are still unhappy
     you can complain to the Local Government Ombudsman or take court action
     against the council's social services using a solicitor who specialises in
     Administrative Law (law governing local authorities)

 To complain about the Benefits Agency, the DWP or any other Government
 Agency, you must contact your MP.  Through his/her Office you can complain
 to the Parliamentary Ombudsman. 

 Welcome to our Photo Gallery

 Here you will find photographs of previous renovations and extensions
 which have been completed to the highest standard and certified by
 Local Planning Authority and Building Control.

 How to use Photo Gallery

 Click on the link PHOTOS below

 Click on one of the albums displayed
 To view each photo at your own pace click on the icon above
 To view as Slideshow click on the Black Box in top right hand corner
 To stop Slideshow press Esc on your keyboard

 To view another album click Home and then click on the album

 To get started click  PHOTOS

 CLICK HERE TO RETURN TO HOME PAGE